Shipping policy

Shipping is currently only available within South Africa at this time however, for inquiries regarding orders placed outside of South Africa, please contact us at info@ubuntu-spirit.co.za.)

Delivery times vary from 2 - 5 working days for Gauteng and surrounds and deliveries to other provinces (main centres) range from 3 to 6 days.

For custom-made items, delivery is dependent on the number of units and complexity of craftsmanship. Delivery times and cost will be provided on a quote for all custom-made orders.

We make every effort to ensure prompt delivery by processing and shipping orders as soon as they come in and working with only trustworthy delivery partners. We cannot be held liable for delays that are caused by factors outside of our control.

Please check that the information you provided for shipment is accurate (this includes the spelling of the address, the postal code, and any contact numbers), and that there will be someone present at the address provided to accept your order. We cannot be held liable for any delays that may occur due to incorrect delivery information provided.